Black Sip-Sip Hooray Sweater

When caring for your bamboo lids it is very important that the bamboo lid is not soaked in water. As with any wood product, soaking in water will shorten the lifespan that may cause molding and or splitting.
When washing, hand wash like any other dish (again, no soaking in water) scrub and let air dry or dry with a towel! It is very important that the lid is dried completely before sealing back on the cup, not doing so will cause your lid to mold due to there not being air flow.

We encourage you to check out our dishwasher safe acrylic lids here if you would prefer it!

Processing Times:
Please allow 1-3 business days (Mon.-Fri.) to process and create your order! This does not include time needed for transit!

Shipping Times:
We ship with USPS and UPS. Single cups will go first class mail this takes 3-5 days to deliver. Cups of two or more will go priority mail, this usually takes 2-4 days to deliver! Our orders are shipping from Louisiana, USA.

Returns and Refund Policy:
At this time we only accept returns on our non personalized items. If you need to return the item, the cost of return will need to be paid by the customer. We are happy to replace or refund any items that are broken in transit. If you have any issues or concerns regarding your order please send us an email!

Exchanges/Cancelations:
All orders enter production after 12 hours of order placement. If your order was placed within this time frame we can swap your item for an item of same price or cancel if necessary. After this period we do not accept exchanges or cancelations.

International Orders:
By placing an order with international shipping, you acknowledge and agree that you are responsible for any customs fees, duties, and taxes that may apply to your order upon arrival in your country. These charges are determined by your local customs authority and are not included in the cost of your purchase. Please check with your local customs office for more information regarding potential charges. Thank you for your understanding!