Shipping + Returns

Processing Times:
Please allow 1-3 business days (Mon-Fri) to process and create your order! This does not include time needed for transit.

Shipping Times:
We ship with USPS and UPS. Standard shipping usually this takes 3-5 days to deliver. Our orders are shipping from Louisiana, USA. Holidays may cause delays.

Returns and Refund Policy:
At this time we only accept returns on our non-personalized items. Non-used items can be returned within 7 days of delivery. We are happy to replace or refund any items that are broken in transit or items that appear to be defective. To book a return or replacement use our Return Portal. If you have any issues or concerns regarding your order please send us an email support@sipsiphooraydesign.com

Exchanges/Cancelations:
All orders enter production after 12 hours of order placement. If your order was placed within this time frame we can swap your item for an item of same price or cancel if necessary. After this period we do not accept exchanges or cancelations.

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