Trick r Treat 17oz Glass Mug With Lid and Straw

• Premium UV-Printed Design – No vinyl or stickers, ensuring long-lasting quality. The texture you feel on our cups is the top layer of UV ink called varnish. The varnish gives the designs their glossy appearance. The ink is cured to our cups. You can read more in the tabs below.
• Complete Set Included – Comes with a bamboo lid, straw, and straw cleaner for easy use. (Please read the Bamboo Lid Disclaimer and Care Instructions tab for details.)
• Spill-Resistant  Lid – Features a secure silicone seal to help prevent leaks. 
• Durable & Safe Materials – Made from thick borosilicate glass, BPA-free, and microwave safe.
• Easy Care – Our 17oz mugs should be hand-washed with cold water only (dish-washer safe coming April 2025)

Bamboo Lid Information: 

• No soaking, hand wash only! Bamboo is a natural, porous material, so dry it completely before sealing it back on your cup. Moisture + no airflow = a science experiment you did not ask for.
• Don’t leave your lid on for more than 24 hours at a time—closed containers + no airflow can cause growth (as it would in any container with a lid).
• PLEASE NOTE: We are not responsible for lids that grow fuzzies—this is just how wood-based products behave if not cared for very specifically.  Check out our dishwasher-safe acrylic lids for a low maintenance option  here .

Cup Care Instructions:

• PLEASE DO NOT WASH YOUR ITEM IN THE DISHWASHER (Dish-washer safe coming April 2025)
• PLEASE DO NOT SCRUB YOUR ITEM WITH ANYTHING POTENTIALLY ABRASIVE (Using a sponge is okay)
• HAND WASH COLD WATER ONLY
• PLEASE DO NOT SOAK YOUR CUP OR YOUR LID

Processing Times:
Please allow 1-3 business days (Mon-Fri) to process and create your order! This does not include time needed for transit.

Shipping Times:
We ship with USPS and UPS. Standard shipping usually this takes 3-5 days to deliver.  Our orders are shipping from Louisiana, USA. Holidays may cause delays. 

Returns and Refund Policy:
At this time we only accept returns on our non-personalized items. Non-used items can be returned within 7 days of delivery. We are happy to replace or refund any items that are broken in transit or items that appear to be defective. To book a return or replacement use our Return Portal. If you have any issues or concerns regarding your order please send us an email support@sipsiphooraydesign.com

Exchanges/Cancelations:
All orders enter production after 12 hours of order placement. If your order was placed within this time frame we can swap your item for an item of same price or cancel if necessary. After this period we do not accept exchanges or cancelations.

❤️ Bec we’re so transparent... Thing To Be Aware Of:

• Our 16oz Plastic Cups come with a clear, dishwasher-safe acrylic lid—not bamboo. Our 40oz Plastic Cups include a plastic, dishwasher-safe lid—not bamboo. (Cup styles may vary during peak seasons.)
• Our 40oz glass straws may not reach the very bottom of the tumbler, but don’t worry—they still work perfectly for sipping! If that’s not your vibe, no stress—each 40oz tumbler also includes a plastic straw that does reach the bottom.
• Our lids do not have vent holes, but rest assured, this doesn’t affect suction as long as the cup isn’t overfilled.
• Lastly, if you notice liquid creeping up through the straw when inserting it after securing the lid—that’s just physics! Air displacement pushes the liquid up. If that bugs you, simply insert the straw before sealing the lid and… BAM! Problem solved.